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Privacy Policy
At The Social Infinity, we respect your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data in line with the Australian Privacy Act 1988 and global best practices.
Whether you’re in Australia or wherever in the world, your information is always handled securely and transparently.
Introduction
The Social Infinity (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us online. By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
When you contact us, request a quote, subscribe to a newsletter, or sign up for our free trial, we may collect:
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Full name
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Email address
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Phone number
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Business name
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Job title or role
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Country or region
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Any other information you voluntarily provide
2. Non-Personal Information
We may also collect non-identifiable data such as:
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Browser type
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Device information
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IP address
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Cookies and usage data
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Website analytics (through tools like Google Analytics and Meta Pixel)
How We Use Your Information
We use the collected information to:
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Provide, maintain, and improve our digital marketing services
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Respond to your inquiries or support requests
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Send marketing updates, offers, and newsletters (only if you opt in)
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Analyse user behaviour to improve our website experience
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Manage client relationships and project communications
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Comply with legal and regulatory requirements
Cookies and Tracking Technologies
We use cookies, pixels, and tracking technologies to:
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Improve website functionality and load times
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Measure traffic, conversions, and ad performance
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Personalise content and advertising
You can disable cookies in your browser settings, though doing so may limit certain features of our website.
Disclosure of Your Information
We do not sell or rent personal information.
We may share limited data with:
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Service providers (e.g., email delivery, hosting, analytics)
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Advertising partners (e.g., Meta, Google) for campaign tracking
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Legal authorities, if required by law or to protect our rights
All third-party providers are required to handle data in compliance with privacy standards and confidentiality agreements.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, disclosure, or misuse.
This includes the use of secure servers, encryption technologies, and restricted internal access.
However, please note that no online system is 100% secure. You provide information at your own risk.
Your Rights
You have the right to:
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Access your personal information
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Request correction or deletion of your data
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Withdraw consent for marketing communications
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Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
To exercise any of these rights, please contact us via info@thesocialinfinity.com.
Retention of Information
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Once no longer needed, information is securely deleted or anonymised.
Links to Other Websites
Our website may contain links to third-party sites.
We are not responsible for the content or privacy practices of those websites.
We recommend reviewing their privacy policies when visiting external links.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review it regularly to stay informed about how we protect your data.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy, please contact:
The Social Infinity
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📧 Email: info@thesocialinfinity.com
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📍 Based in Australia — serving clients globally
In a city where data vanishes without a trace, Detective Oliver follows the digital footprints. Because in the shadows, the Big Bad Wolf is always watching.
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